Delivery & Shipping

DELIVERY

Collected items are all digitally crafted and hand blessed by Frank Wilder. Your totem(s) will be shipped 14 - 21 days after the order is placed. If you have not received your shipping notification in this time, please notify Info@FrankWilder.com. You will receive an email from Info@FrankWilder.com when your order has been confirmed.

PRICES, SHIPPING & HANDLING CHARGES

We offer free International shipping on all orders over $200! If shipping in America USPS 3 day shipping is used. All orders made outside of the US will be shipped using FedEX, DHL, or UPS. Each nation will be charged necessary sales tax. Please contact Info@FrankWilder.com if you have any questions.

We are not responsible for any taxes and/or customs incurred on your end during receipt.  Please contact your local customs prior to purchase to find out your exact custom tax or duty.  Cost of totem includes product itself and one-time shipping.

RETURN POLICY

All purchases have a LIFETIME guarantee, meaning we will fix or replace any damaged or broken totems. There is a no refund policy once your order is placed, if unsatisfied with your piece you will be offered a store credit or option to switch totems. Any totems ordered in gold have a 100% NO return policy.